FAQ

Frequently Asked Questions

About the Relievoo S32 PRO2 Breast Pump

How does the Relievoo S32 PRO2 work?

The S32 PRO2 is a hands-free wearable breast pump that fits inside your bra. It uses hospital-grade suction with 4 modes and 9 intensity levels to express milk quietly and efficiently — no tubes, no dangling bottles.

How long does a pumping session take?

Most moms complete a session in 15-20 minutes. The pump automatically switches from stimulation to expression mode for optimal milk flow.

Is it really silent?

Yes — the S32 PRO2 operates at under 35 dB, quieter than a whisper. You can pump at work, in meetings, or while your baby sleeps without anyone noticing.

How much milk does it hold?

Each cup holds 180 ml (6 oz) — enough for a full session without needing to empty mid-pump.

Is the Relievoo breast pump HSA/FSA eligible?

Yes! Our breast pump qualifies as a medical expense under IRS guidelines and is eligible for HSA, FSA, and HRA reimbursement. Save your receipt for easy reimbursement.

What flange sizes are included?

The pump comes with 24mm flanges plus 17mm, 19mm, and 21mm inserts — so you can find your perfect fit right out of the box. We also sell additional flange inserts separately.

About the Relievoo Nomad Bottle Warmer

How does the Nomad work?

Pour your breastmilk, formula, or water into the 300ml glass chamber. Set your desired temperature (98°F–131°F (37°C–55°C)) using the LED display. In under 2 minutes, pour the warmed milk into any bottle. No hot water needed, no microwave, no guesswork.

How long does the battery last?

A full charge provides 9 hours of standby — enough for 6-8 full warming cycles. It charges via USB-C in about 2 hours.

Orders & Shipping

How long does delivery take?

Standard US delivery takes 5-8 business days. Express shipping (2-4 business days) is available at checkout.

Do you offer free shipping?

Yes! All US orders ship for free — no minimum spend required.

Can I track my order?

Yes. You will receive a tracking number by email once your order is dispatched.

Returns & Warranty

What is your return policy?

We offer a 30-day money-back guarantee. If you're not happy, just get in touch. See our Return & Refund Policy for details.

What does the lifetime warranty cover?

Our lifetime warranty covers all manufacturing defects. Contact us at support@therelievoo.com with your order number for warranty claims.

Payment

What payment methods do you accept?

We accept Visa, Mastercard, American Express, PayPal, Shop Pay, Apple Pay, Google Pay, and Afterpay/Klarna. All prices are in USD.

Can I pay in installments?

Yes! With Afterpay or Klarna, you can split your payment into 4 interest-free installments.